What advisors ask us.
Does Quilla give financial advice?
No. It documents advice you've already given, using only your notes. It never suggests products or judges suitability, and anything missing from your notes is marked as not captured.
Does it replace my compliance officer?
No. Quilla flags common record-keeping gaps before your compliance officer sees the file, so fewer come back to you. They still review your records.
What does “Improve with AI” do?
It rewrites a section in clearer, more formal wording using only the facts already in that section and your notes. It never adds new facts, and you can undo it.
What happens to my clients' information?
Records are private to your account. To draft a record, your notes are sent to an AI model that writes it. If you record a meeting, the audio is sent to a transcription service and deleted once the transcript is ready. Include only what the record needs, and leave out ID and account numbers.
Can I record meetings in Quilla?
Yes, once your client agrees to be recorded. Quilla asks you to confirm their consent first, transcribes the recording, then deletes the audio and keeps only the text. You can also upload a transcript from Teams, Zoom or Google Meet, or paste your own notes.
What if I disagree with a flagged item?
Mark it as not applicable and say why. Your reason is kept in the record's history and included in the export.
Can a signed record be changed?
Signing seals a read-only copy with a digital fingerprint. If you reopen a record to fix something, the sealed version stays exactly as it was and your changes become a new version when you sign again.
Can I make drafts sound like my practice?
Yes. In Templates you can add guidance for each section, like how you describe fees, and standard wording you use in every record, like your remuneration disclosure. Standard wording is added to the draft where you can see and edit it.
What formats can I export?
PDF and Word, with your practice name, your sign-off, how each flagged item was resolved and the record's full history. Drafts are clearly marked as not signed.
Ready to see what Quilla can do for you?
Join South African financial advisors using Quilla to create compliant, high-quality Records of Advice, faster.